Exchanges and Returns – Organic Crew

Exchanges

If you have purchased an item that isn’t quite right, we are happy to offer you an exchange or online store credit note for Organic Crew.

Exchanges will be accepted provided:

  • It is within 7 days of the purchase date
  • The items have not been worn, damaged or washed
  • Item is in original packaging with all swing tags attached
  • The receipt is provided as purchase
If you wish to exchange your item, please contact us here

 

Refunds

If you are unable to find a suitable item for an exchange, we will provide you with a refund on full- priced items.
Refunds will be accepted on full price items provided:

  • It is within 7 days of the purchase date
  • The items have not been worn, damaged or washed
  • Item is in original packaging with all swing tags attached
  • The receipt is provided as purchase
  • The items are faulty

  • Once your return has been received we will refund you by your original payment method
  • Returned items will be refunded excluding the original cost of shipping

Please note, unfortunately we do not refund sale items unless deemed faulty.