Frequently asked questions
Yes we offer Afterpay online
Yes we do on all orders over $100 within Australia
If you would like to change a size or colour or to a different item altogether, please pop it in a post pack that is trackable (in case it gets lost) and send it back to us at 1399 Malvern Road, Malvern Vic 3144 with instructions as to what you would like and your address to post back.
Orders shipped outside Australia are not inclusive of local taxes and duties and may incur additional charges. A separate payment may be required depending on the country.
Yes you certainly can! If you sign up to our newsletter, you will receive a code to enter at the checkout. By joining the OC VIP list, you will also be the first to receive promotional and event information.
We issue a tracing number on all orders which is a simple click through to track where the item is. If this is not clear, please contact firstname.lastname@example.org and we will resolve this as soon as possible.
Please allow 5 business days after we have received the return. Please note that Afterpay also take time to process their returns, this is not within our control
We do not offer returns on sales items unless the item is faulty
We ship all orders from Malvern, Victoria